It is a very special job being a florist as we get the pleasure of taking part in the large moments of everyones life. From births, recitals, graduations, birthdays, first dates, weddings, anniversaries, holidays, retirements and funerals. No matter the reason we recognize the importance of what we do and strive to make it beautiful and stress free.

Meet the Team


Christine and Ian Kaufmann

Christine and Ian bought Flower Hounds of Banff in 2018 and are dedicated to making your floral wishes come true with Banff Mountaintop Flowers. Both are born and raised in Banff and know the ins and outs of the town. No matter your question, chances are they can help you! Christine worked for the previous owners since 2010 and has learned a great deal about the business and the industry. She is also a realist painter and has an eye for details, her artistic knowledge and flair can be felt throughout the shop and in each bouquet and arrangement! Ian has been working in the shop since 2017 and is quickly learning, a photographer and music lover he has a true eye for composition and colour. Together with their son and their dog Molly, if they aren't at work they are out and about in this amazing mountain town.

Jennifer Elliott-Fenn - Has been working in the floral industry since 2017, but has been preparing for it for years. She has taken part in numerous courses and workshops and creates truly beautiful and whimsical bouquets. She will put a smile on your face with her amazing spirit and energy and is always on the look out for new and exciting ideas.  An outdoor enthusiast, chances are you'll run into her and her pooch Willow as they enjoy the trails in and around Banff. 

Julia McKelvey - Has been working here since January 2018. She is a natural and loves creating wild yet structural bouquets. Born in South Africa with ties to Germany and England, she has now found a home here in Banff. When not creating art with flowers she is also an artist who loves printmaking, check out her instagram at Julia has an infectious laugh and an amazing sense of humour as well as a giving and loving soul.

Zahra Soar - Has been working here in the shop since April 2018 and loves creating eclectic and free form bouquets. She has a incredible eye for detail and is eager to learn as much as she can. She has traveled quite extensively, but now Zahra,  her husband and their two dogs Kilo and Romeo have found a home here in Banff.  An encyclopedia of knowledge on just about everything, Zahra’s quick wit and amazing sense of humour keep everyone here in the shop on our toes. She has a deep love of music and before working here was a radio producer in Dubai.

Susanne Gilles-Smith - Previous owner of Banff Flower Hounds, Susanne's not finished with floral design yet, as she is staying on as a mentor and designer.  Susanne is an award-winning director, actor and theater set designer, with over 30 years of professional experience in the Arts. Her out of the box thinking and design brings a fresh and exciting energy to everything she creates. With her dog Arlo by her side, Susanne is also the owner and operator of the Plain of Six Glaciers Tea House in Lake Louise. She lives and breathes this valley, it's people and the mountains.